WHATCOM COUNTY, Wash. — Verizon Wireless customers have been reporting problems using Verizon cellular services since about 6am today, Monday, September 30th.
Right now we are experiencing a nationwide outage that is affecting several cities. Our technicians are working on getting the situation fixed and service will start to be restored gradually.
– Verizon Wireless (September 30, 2024)
Impacted customers are finding their phone calling abilities limited to “SOS mode” (emergency calling only) and text messaging is also disabled. The ability to receive calls is also disabled. A solution working for some, but not all, is to enable Wi-Fi calling while on a Wi-Fi connection. This bypasses use of cellular services to connect outbound calls.
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As of noon, no estimate has been provided for when service is expected to be restored nor has any cause been cited.
As of 2pm:
Verizon engineers are making progress on our network issue and service has started to be restored. We know how much people rely on Verizon and apologize for any inconvenience some of our customers experienced today. We continue to work around the clock to fully resolve this issue.
– Verizon Wireless (September 30, 2024)
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As of 4:20pm:
Verizon engineers have fully restored today’s network disruption that impacted some customers. Service has returned to normal levels. If you are still having issues, we recommend restarting your device.
– Verizon Wireless (September 30, 2024)
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